Below are two research reports I wrote for Adobe while at Critical Mass, 2026 Creative Trends Forecast and The State of Customer Experience in an AI-Driven World 2025 (B2C).

LIVE ARTICLE: THE STATE OF B2B CUSTOMER EXPERIENCE IN AN AI-DRIVEN WORLD - SEE IT LIVE

LIVE ARTICLE: ADOBE MAX 2025 REPORT - SEE IT LIVE

2026 CREATIVE TRENDS FORECAST

See it live, here

THE STATE OF CUSTOMER EXPERIENCE IN AN AI-DRIVEN WORLD (B2C)

See it live, here